Cancellation Policies
Discover how to work cancellation policies to stay flexible, offer choices to guests, and secure your booking revenue.
Lesson 1: Cancellations Policies
When it comes to cancellation policies, the goal is to stay flexible giving options to all guests. We suggest building your cancellation policies based on the booking window (in days)…
3 min. – Reading time
This way you can meet the needs of the majority of guests:
- As a preferred policy, take non-refundable. It will guarantee the lowest price.
- The second policy could be Free cancellation within 7 or 14 days as this can justify a higher price point, with a slight rate increase of 5-10%.
- And the third alternative could be Partially refundable policy with 0 rate increase – for normal price.
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